POD Print Frequently Asked Questions
What types of services do you provide?
POD Print strives to be a one-stop printing provider and can fulfill most of your printing needs, including digital and large format printing of everything from business cards and brochures to bound books and posters. We also offer options for design, kitting, and much more. We’d love to help you with your projects, so please contact us today to find out how we can assist you. A more detailed look at our services can be found here.
Will I have a dedicated Customer Service Representative?
Yes. POD Print strongly believes in building partnerships, so you will always work with the same representative to find the best solutions to your printing needs.
What are your average turn times?
Most projects will have proofs produced within 2 business days and ready for delivery or shipping within 5 business days of proof approval.
Can you accommodate rush orders?
Absolutely. We are happy to work with you to meet your deadline.
What file types do you prefer?
PDFs are standard. Ideally, we prefer both a PDF and the original editable files (such as a Photoshop or InDesign file). For best print quality, a resolution of 300dpi or greater is recommended for images.
For more information on file types, check out our blog post here.
Will I see a proof before my order is printed? Can I do press checks?
POD Print will provide a fully completed proof for your review in lieu of a press check.
I have a unique project. Can you help me with that?
Our customer service representatives are happy to work with you on custom orders, including die cut pieces, unique paper stocks, and many other outside-the-box projects. We have done a lot of unique projects and love the challenge!
I’m supposed to put together a lot of different items for a conference or event. Can you help?
POD Print is experienced in putting together complete packages for various events, including concept and design, personalized name badges and/or tickets, programs and brochures, event signage, and more. We can help you stay consistent with your brand image and keep your print media organized.
Can you guarantee that my logo colors will always print the same?
We pride ourselves on consistency and will ensure that your colors remain the same from project to project. If your logo contains Pantone colors, we will match those as well.
I have no idea what printing specifications are best for my project. Can you help with that?
We’d love to help! Please contact us directly through our online contact form or by phone at 800.767.6066 to discuss your project. Our CSRs have decades of experience and can walk you through any specifications needed.
I am on a tight budget. Can you help me find ways to save money on my job?
Our staff is happy to work with you to choose the printing methods, paper stocks, and finishing that fits the budget for your project.
Do you only print on demand, or do you offer warehousing solutions too?
While an “on demand” scenario works for many of our customers, others may need to house a small inventory or adopt a hybrid solution with both stock and on-demand production. We are happy to discuss what solutions will work best for you.
What print finishes do you offer?
For more information on our binding and finishing options, please visit this page.
If I order reprints of a previous job, can you ensure that the new order will be consistent with previous print runs?
Our quality control process ensures that every print run matches the one before. We will also work with you to match samples you may have from previous vendors.
See What Our Customers Have to Say
Despite all the revisions I threw at you, this was still the smoothest catalog development/printing/distribution in our company history! I am grateful to have you as a partner moving forward!
– Manufacturing Industry | Marketing Manager
POD Print is an amazing company to work with! Everyone on the team is always very helpful. Whether we need ideas for new projects or a last-minute shipment, we know we can count on POD Print. Our company wouldn’t be where it is without them.
– Trade School Director
POD Print has been a long-time partner with us. The whole team always works hard to understand our business needs and customize a solution to help us achieve our goals. The result is a high-quality product paired with a quick response and a smile.
– Flight Instruction | Program Director
POD Print’s online portal has been a huge benefit to our company. We needed a convenient way to order our printed material, and POD Print delivered. The system is easy to use, and adding new items is quick and simple. We see POD Print as our partner in delivering a better product to our customers.
– Flight Instruction Facility | Program Director
POD Print is a wonderful company. Not only do they take pride in their product; they always go far and beyond the norm to help and assist if any dilemma may arise or any improvements are needed.
– Aviation Industry | Supply Chain Specialist
I asked a successful author who his favorite printer was. When he said POD Print without hesitation, that was enough endorsement. I quickly learned that POD Print is enthusiastic, friendly, competent, and encouraging. Now when people ask me where I got my books printed, I don’t hesitate to tell them POD Print as well.